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Does the mattress come with a cover?
What is the difference between the 10" and 12"
How is the mattress packaged?
What is the ILD for the memory foam?
Can you use a heating blanket or pad?
Is there an odor to these mattresses?
Do your mattresses come as 2 foam pieces, or as 1 whole mattress?
How Long will it take for my order to arrive?


Does the mattress come with a cover?
All our mattresses come with a 100% cotton zipper cover. It has a velour feel to it and it is also dust mite and allergen free. It has a non-skid bottom and zips 4-ways. The cover is not treated with any chemicals.

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What is the difference between the 10" and 12"
The 10" mattress has 3" of memory foam while the 12" mattress has 5" of memory foam. The more memory foam there is on a mattress, the more it will contour to the body. Therefore the 12" mattress will contour to the body more than the 10" mattress will.

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How is the mattress packaged?
Each mattress is prepackaged by the manufacturer. It is compressed, rolled, and double wrapped in plastic.

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What is the ILD for the memory foam?
Our memory foam is 5lb density and at a 20ILD. The polyurethane base foam is at a 1.8lb density and at a 36ILD.

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Can you use a heating blanket or pad?
Do not use electric blankets or heated pads with the mattress. The exposure to direct heat may cause damage to the material. Memory foam is temper sensitive and will adjust to the person’s body temperature. If you are concerned of your mattress being too cold, you can turn the thermostat for about 15-20 minutes.

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Is there an odor to these mattresses?
All brand new memory foam may have a slight odor remaining from our unique manufacturing process. The new mattress smell is normal and will dissipate in time. The new mattress smell is normal and completely harmless and will go away over few days.

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Do your mattresses come as 2 foam pieces, or as 1 whole mattress?
Our mattresses arrive as 1 whole mattress. There is no assembly required by the consumer

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How Long will it take for my order to arrive?
Please allow 2 to 5 days! We do our best to ship your order within 24 hours of the order entering our system. All orders enter our system the next business day. If your order was placed on a weekend, it will be shipped on Monday. Once shipped, delivery is in the hands of the courier or the freight company. We provide tracking information soon after shipping by e-mail so you can track the progress of your order. We do not ship outside the USA. Sorry, we are unable to ship to military APOs, Alaska and Hawaii.

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Last Updated: 25 Jul 2017 11:16:45 PDT home  |  about  |  terms  |  contact
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